Home > FAQ

Frequently Asked Questions

Q1. Why should I order from Forteks? 

Q2. What's your MOQ?

Q3. How to shop from Forteks?

Q4. Can you send me your price?

Q5. What kind of graphic file do you accept?

Q6. What's a customized flash drive?

Q7. Do the products have warranty?

Q8. What do I do if a product is broken?

Q9. What is a Flash Drive?

Q10.How do I use a Flash Drive?

Q11.Will my Flash Drive work with any computer?

Q12.How much data can a Flash Drive hold?

Q13.I need my products very soon. Do you offer rush service?

Q14.How much do Flash Drives cost?

Q15.How should I submit my organization's logo for production?

Q16.Can I brand my own products for resale??

Q17.I don't see the color I want for a particular style of a product? Are there colors available that are not listed?


 ..........................................................................................

Q1. Why should I order from Forteks? Top Of Page ^
Two main reasons you should order with us:
1. We have our own factories, when you buy directly from us, you save money and time with assured high quality and fast delivery,Lowest Price.
2. We're one of the earliest companies in the world to provide OEM/ODM services for USB Flash Drive products as promotional gifts. We have the facility, knowledge and nice years experience to give you the best that you deserve.There are plenty more reasons, but we believe that when you see our products, you will have the confident to work with us. Our office in Taipei is also always welcoming your visits.
 
Q2. What's your MOQ? Top Of Page ^ 
We have absolutely NO MOQ for most standard models. For custom-made products, MOQ start as low as 200PCS.
 
Q3. How to shop from Forteks? Top Of Page ^
All you need to do is to choose the products that you would like to see your logo on, and then send us your logo file; we'll then make digital mock ups for you free of charge, at the same time providing you with a best quote. If you're happy with the mock up and the price, our sale representative will then take you through the rest of the process.We will make your shopping experience with Topflashdrive happy and hassle-free.
 
Q4. Can you send me your price? Top Of Page ^
Yes, no problem.Welcome to inquiry any your interesting model or your idea mould. You may fill out a Quote Request Form right here or just send us an email with "Request Quote" in the subject line.
Our email is: sales@szftune.com
 
Q5. What kind of graphic file do you accept? Top Of Page ^
To achieve the best printing quality, we require that you submit vector type of graphic files (such as Adobe Illustrator's AI file or PDF file with big size) to us for production.If you are not sure if your file is production-ready, you may still send us the file that you have, and let our graphic artist check for you. For details, pleaser refer to this guideline.

Q6. What's a customized flash drive? Top Of Page ^
If you're looking for promotional gifts, consider customized flash drives because:
1. It's something that people would actually use, in the office or at school almost on a daily basis.
2. Your logo can be colorfully printed, laser engraved or even hot stamp on any of our flash drives.
3. Not only would people see your logo on the flash drives, you may also have the option to pre-load any digital information in the flash drives and have them automatically played when the flash drive is used. Our buyers have pre-loaded websites, catalogues, videos, music and more content in their customized flash drives and received very positive feedbacks as marketing results. 
 

Q7. Do the products have warranty? Top Of Page ^
Most of our products carry a one (1) year limited warranty and will be replaced if broken. Please check individual product pages for length of warranty. 
 
Q8. What do I do if I have a problem with my product? Top Of Page ^
Before shipping the products to you, the products would pass quality check performed by our staff. If in any case you find a problem with your product, please let your sales representative know ASAP and we would find the solutions for you.
 
Q9.What is a Flash Drive? Top Of Page ^
A Flash Drive uses flash memory to function as a portable hard drive, allowing you to store and transport any kind of computer file on a very small device. They can hold incredibly large amounts of data and are small enough -- about the size of a pack of gum -- to slip easily into your pocket, on your key chain, or around your neck on a lanyard.
 
Q10. How do I use a Flash Drive? Top Of Page ^
Using a flash drive to store files is just as easy as using an old floppy disk and even simpler than burning a CD or DVD. Just plug your Flash Drive into a USB port on your computer and drag the files you want to take with you into the folder that appears in "My Computer" or on your desktop. Your files are quickly copied over to your Flash Drive. To transfer the items on your USB flash drive onto another computer, simply plug your Flash Drive into the new computer, open the folder that appears on your screen, and drag the desired files onto a folder on the destination computer.
 
Q11. Will my Flash Drive work with any computer? Top Of Page ^
Flash Drives are based on the USB standard and operate with all PCs (Macs too!) and devices with a USB port and running Windows ME or later (USB drivers are also available for Windows 98, Windows 98 SE and Windows NT) or Mac OS 8.6 or later. Virtually every personal computer manufactured in the past 10 years is equipped with USB ports, and nowadays it is common to find systems with as many as eight separate USB ports.
 
Q12. How much data can a Flash Drive hold? Top Of Page ^
Flash Drives are currently available with up to 128GB in storage capacity and are available in a variety of storage sizes for different needs. For reference, a 2GB Flash Drive can hold about 250 songs in MP3 format while a 64MB drive would be more than adequate for transporting a large collection of WordT and ExcelT files.
 
Q13. I need my products very soon. Do you offer rush service? Top Of Page ^
Yes, we offer 2-Day and 4-Day Rush Service options on certain orders. Our ability to fulfill Rush Orders is contingent upon a number of variables including product availability, complexity of logo design, included accessories, and many other customization options which may prevent us from being able to turn a particular order around extremely quickly. Please consult a sales representative for more detailed information and read our page on Rush Service.
 
Q14. How much do Flash Drives cost? Top Of Page ^
Prices are based on the capacity of the Flash Drives you order, the amount of Flash Drives you order, and the method and amount of colors your logo imprint will use. Services such as graphic design, pre-loading/auto-run, and customized packaging will incur additional costs. Please contact us or fill out our online quote form today.
 
Q15.How should I submit my organization's logo for production? Top Of Page ^
When we print, engrave, or hot stamp our various products, we need vector art files for pre-production purposes. This includes Adobe Illustrator (.ai) and Encapsulated PostScript (.eps) files. If you are going to send us an .eps file, make sure that it is actually composed of vector art and not just saved as an .eps from raster art (such as a standard JPEG, bitmap, GIF, PNG or Photoshop file). If you do not have vector art for your logo you can send us raster art of the design and we will create vector art from it for a small fee. For more information on submitting your logo please view our logo guidelines.
 
Q16.Can I brand my own products for resale? Top Of Page ^
Absolutely. Take advantage of our low prices and quick turnaround to stock your shelves with any of our customizable USB products. We can even help you with many kinds of customized packaging for your purchase, including graphic design work for clamshell insert cards and/or box design.
 
Q17.I don't see the color I want for a particular style of a product? Are there colors available that are not listed? Top Of Page ^
We list all the standard colors for each product on our website. We can, however, create Custom Colors according to your specifications. There is a minimum order quantity for creating Custom Colors which varies from product to product. or you can talk to our sales representative for further information. 
 
Still got questions? E-mail us: sales@szftune.com 
We also love hearing from you: +86-755-25024523

USB Flash Drives
Our 8 qualified and experiences engineers are all experts of circuit designs and 2D,3D,USB flah drive, MP3 MP4 PLAYER, CARD READER, MIN SPEAKER USB flah drive, MP3 MP4 PLAYER, CARD READER, MIN SPEAKER USB flah drive, MP3 MP4 PLAYER, CARD READER, MIN SPEAKER USB flah drive, MP3 MP4 PLAYER, CARD READER, MIN SPEAKER USB flah drive, MP3 MP4 PLAYER, CARmore>>
Customized USB Flash Drives
Buy from Shenzhen Fortune Technology Co.,Ltd, we are committed to providing excellent service to every customer.We offer extensive customization services from logo imprinting, to packaging and even custom sourcing; from OEM to ODM, you may count on us and expect the best! more>>
How To Place An Order
Ordering with Shenzhen Fortune Technology Co.,Lt is absolutely hassle-free. At our company, your order is completely customizable - from product style, color, sizemore>>
Business Card Shaped Flash Drive
Browse Categories
Browse by Country
Buy on AliExpress
How to Buy
About buy
Post Buying Requests
Browse Categories
Browse by Country
Buy on AliExpress
How to Buy
About buy
Post Buying Requests
Browse Categories
Browse by Country
Buy on AliExpress
How to Buy
About buy
Post Buying Requests
Browse Categories
Browse by Country
Buy on AliExpress
How to Buy
About buy
Post Buying Requests
Browse Categories
Browse by Country
Buy on AliExpress
How to Buy
About buy
Post Buying Requests
Browse Categories
Browse by Country
Buy on AliExpress
How to Buy
About buy
Home | About Us | Products | clients | Service | Contact Us | Privacy | Old Version | USB Blog | Sitemap
Back to top
-
Team 1   
Team 2
Team 3
Team 4
Team 5
Team 6